Clayton Christensen's 1997 blueprint on how small startups dethrone massive tech giants.

The Innovator's Dilemma — Why Good Management Fails (1/4)

Burst
Burst

PART 1/4

Part—1

Why do great companies fail?

The Puzzle

Scribbled Underline

Still lose

Still lose

Arrow

Seasoned thinkers

Arrow

Smart leaders

Arrow

Great companies

Burst

Industry giants.

Market leaders.

Burst

DEC

Burst

Kodak

Burst
Burst

Sears

Bor- ders

Invested in

Did everything right

Listened to customers

R&D ✔

fewer resources.

Newbies with

Scribbled Underline 2

smaller players.

smaller players.

Still lost to

Disruptive innovation

The Answer

the pattern.

the pattern.

Christensen recognized

Christensen recognized

Image credit: christenseninstitute.org

Curved Dotted Line

between them.

between them.

The common link

The common link

Image credit: christenseninstitute.org

good management.

good management.

It was

he said.

bad management,

It wasn't

Arrow

Image credit: wikipedia.org

Arrow

They all made

the same error.

Did exactly what

Did exactly what

the playbook said.

the playbook said.

Sustaining vs Disruptive.

Two Paths

Better products.

Same market.

White Scribbled Underline

01

Path 1:

Sustaining.

Sustaining.

Cheaper products.

White Scribbled Underline

New market.

(or low-end of existing market)

02

Path 2:

Disruptive.

Disruptive.

Continued in Part—2

For more visual stories on Business, UX, Growth and Product Management, visit